Lernin Driving School – Terms & Conditions (v2.0.2)

Changes from v2.0 – Driving test booking system update following DVSA changes

Changes from v2.0.1 – TotalDrive discontinuance – Bookmy lesson online booking system implemented

Effective from Immediate
Last Updated: 27th April 2026

About Us

Lernin Driving School is a trading name of Lernin Limited, a registered company in England (Company No. 15103586).

Personal data you provide to Lernin Driving School and/or your instructor may be used in accordance with our Privacy Policy, available on our website. Your details will not be forwarded without consent, except where required for integration with the TotalDrive app, which has its own privacy policy.

All instructors operate in accordance with DVSA standards. Instructors may be Approved Driving Instructors (ADIs) or trainees under supervision. All instructors are fully insured for tuition and public liability.

Inclusivity Statement

We are an inclusive driving school and welcome learners from all backgrounds, cultures, races and religions. We teach with respect, patience and professionalism, and we are experienced in supporting neurodivergent learners where additional structure or clarity may be helpful. Everyone is treated fairly and held to the same high standards of safety and driving competence. The only practical requirement is that pupils must be able to communicate effectively in English, as all instruction and safety briefings are delivered in English.

Contact Details

Email: info@lernin.co.uk
Facebook: Lernin Driving School
Instagram: @lernindrivingschool

Driving Lesson Terms & Conditions

By booking lessons through Lernin Driving School or the TotalDrive App, you confirm that you have read, understood, and agreed to these Terms & Conditions.

All instructors are self-employed and operate under the Lernin Driving School brand.

Lernin Driving School is not liable for payments not made directly to Lernin Driving School.

Pupils must be at least 17 years old.

Pupils must hold a valid UK driving licence and provide a DVSA check code before their first lesson.

Licence photos must bear a true likeness.

Pupils must notify their instructor of new endorsements immediately.

Lesson Pricing as per date of these Terms & Conditions

All lessons are two hours in duration.

Manual Lessons are charged at £37 per hour (£74 per lesson).

Automatic Lessons are charged at £40 per hour (£80 per lesson).

. Any discounts applied are at the discretion of Lernin Limited and may be withdrawn at any time.

First Lesson Payment Policy

All new pupils must pay the full cost of their first lesson no later than 10 days in advance of the first lesson

This payment is non-refundable unless rescheduling with at least 5 days’ notice.

This payment secures the lesson slot.

Subsequent Lesson Payment Policy

Lessons must be paid for at least 36 hours in advance.

Lessons booked within 24 hours must be paid for within 30 minutes.

Lessons not paid on time may be cancelled automatically.

Payment Methods

Preferred: Bank Transfer (no fees)
Starling Bank – Lernin Ltd
Sort Code: 60-83-71
Account Number: 42687000

Card payments: via SumUp (app fees may apply) or directly (£2 imposed fee)

Cash is not accepted.

Digital receipts will be issued.

Lesson Duration & Scheduling

Lessons are a minimum of 2 hours.

Any duration changes must be agreed in advance. The full 2 hour rate applies

Any shortfall due to breakdowns/emergencies will be rescheduled at no time time loss to the student.

Instructors may rearrange lessons at short notice.

Lesson times are fixed and not changeable.

We do not conduct any lessons in The London Boroughs of Haringey, Enfield or Barnet. We do not conduct lessons in Walthamstow due to traffic density and road restrictions.

Cancellation Policy

Cancellations with less than 24 hours’ notice are charged in full.

First lesson payments are non-refundable without 5+ days’ notice.

Eyesight, Drugs & Safety

Pupils must pass the DVSA eyesight check. Occasional checks may be conducted during lessons to ensure compliance.

Lessons will be cancelled without refund if the eyesight check is failed.

Lessons will be cancelled if the pupil is suspected to be under the influence of drugs or alcohol.

Use of controlled substances will result in permanent termination of instruction.

Conduct, Liability & Test Use

Instruction follows the DVSA syllabus.

Lernin is not liable for pupil behaviour when unaccompanied.

Instructors are not liable for damage caused by pupil negligence.

Use of the car for tests must be agreed in advance.

Test day use of the car is charged at £150, including warm-up and insurance. No excess is payable for damage.

Instructors reserve the right to refuse use of the vehicle for a test.

Test Centre Policy

Supported test centres: Chingford, Loughton, Wanstead (unless by agreement.) Lessons take place in these areas only. We do not conduct any lessons in The London Boroughs of Haringey, Enfield or Barnet. We do not conduct lessons in Walthamstow due to traffic density and road restrictions

Pupils must not add tests to the diary – they will be removed.

Car/instructor availability must be checked against the published Test Calendar and Booking Rules before booking.

Pupils must follow the published Test Support Booking Rules in full. These form part of these Terms & Conditions.

Driving Test Booking Policy

With immediate effect, all new practical driving test bookings must be made by the pupil directly using the official DVSA booking service.

Lernin Driving School will no longer book new practical driving tests on behalf of pupils.

For pupils already under instruction where Lernin Driving School has agreed to book or manage a test before 1 May 2026, that arrangement will continue only in relation to those existing agreed bookings and under the previous Terms & Conditions in force at the time of booking.

From 1 May 2026, pupils are solely responsible for booking and managing their own practical driving tests.

Booking a test does not guarantee the use of the school vehicle or instructor support for that test. This is subject to your instructor’s professional assessment of your readiness. You must pass a mock test prior to your DVSA practical test.

Pupils must book only in accordance with the published Test Calendar and Booking Rules.

The instructor does not provide booking approval on DVSA test release mornings and is not available to respond to requests for permission before a pupil books a test.

Once a pupil has booked a test in accordance with the published rules, the pupil must notify the instructor immediately by WhatsApp so that the booking can be allocated correctly.

If a pupil books a test outside the published rules, the instructor may be unavailable, use of the school vehicle may be refused, and test support may be withdrawn.

If a pupil has been instructed that they may book only on specified days, times or centres, that instruction must be followed. Any booking made outside those instructions may not be supported.

Test Readiness

If you are not test-ready, your instructor may:
(a) Decline use of the vehicle for the booked test, or
(b) With your agreement, transfer the test to a later date to allow additional preparation.

If you do not agree to a transfer, you may still attend the test on the original date, but without use of the school vehicle or instructor support.

Test Cancellations & Refunds

Where Lernin Driving School booked a test on your behalf before 1 May 2026, and you choose to cancel your test outright, the DVSA refund will be issued to Lernin Driving School as the original booking party.

Lernin will refund you the test fee paid, minus a £10 administration charge, within 28 days of the DVSA refund being received.

If you request Lernin to transfer, amend, or rebook a test date that was originally secured by Lernin before 1 May 2026, a £10 administration fee will apply per change.

If Lernin initially secured the test under the Driving Test Booking Assistance Service before 1 May 2026, the £20 securing fee remains payable regardless of any later cancellation or transfer.

For tests booked directly by the pupil from 1 May 2026 onwards, all cancellations, amendments, transfers and refunds are the pupil’s responsibility and must be handled directly with DVSA.

No refunds are available if the DVSA refuse to issue a refund (e.g. cancellations within 10 working days).

Test Day Use of Vehicle

Use of the school vehicle for a driving test is charged at £150. This includes a pre-test warm-up, insurance, and instructor attendance at the test centre.

This fee is separate from the DVSA test fee.

Instructors reserve the right to refuse use of the vehicle for a test if the pupil is not deemed safe or test-ready.

DVSA Cancellations

If DVSA cancels a test with less than 10 working days’ notice, they may issue a refund.

In this case, the £150 test day fee will be converted to a 2-hour lesson rate.

Other scheduled lessons remain subject to the standard cancellation policy.

Lesson Gaps & Notifications

Pupils are notified via the app when lesson gaps arise.

Gaps are filled first-come, first-served.

Pupils must enable notifications. WhatsApp is backup only.

Gift Vouchers

No physical vouchers are issued.

Lesson credit can be purchased and applied to an account on request.

TotalDrive App Terms & Privacy
We have discontinued the use of the TotalDrive app.



Lernin Driving School Online Booking

Lernin Limited has developed their own web based booking application hosted through https://bookmylesson.co.uk a domain leased by Lernin Limited. All updates will be managed by Lernin Limited. TotalDrive will remain online until 28th May 2026 when the service will be deactivated and all data deleted. 

TotalDrive is third-party software.


Refund Policy

Refunds are available for unused lesson credit if a pupil discontinues training.

Refunds are processed within 28 days.

If a discount was used, refunds are based on standard hourly rates (£37 Manual / £40 Auto).

Complaints

Email info@lernin.co.uk with full details.

If an independent instructor was involved, further info may be required.

If unresolved, we will advise how to escalate externally.

Sexual Harassment & Inappropriate Conduct

All instructors are DBS-checked.

Allegations are investigated thoroughly.

Instructors may use physical contact to avoid collisions and will explain this protocol clearly.

Appeals

Appeals must be submitted within 10 working days.

We will respond with a decision or reasons.

If unresolved, an external review will be offered.

All rights reserved.

Lernin Driving School – Terms & Conditions (v2.0)

Changes from v1.9 – Pricing update – Inclusivity statement – Clarification of training areas
 

Effective from 28 February 2026 – 18th March 2026
Last Updated: 28 February 2026

About Us

Lernin Driving School is a trading name of Lernin Limited, a registered company in England (Company No. 15103586).

Personal data you provide to Lernin Driving School and/or your instructor may be used in accordance with our Privacy Policy, available on our website. Your details will not be forwarded without consent, except where required for integration with the TotalDrive app, which has its own privacy policy.

All instructors operate in accordance with DVSA standards. Instructors may be Approved Driving Instructors (ADIs) or trainees under supervision. All instructors are fully insured for tuition and public liability.

Inclusivity Statement
We are an inclusive driving school and welcome learners from all backgrounds, cultures, races and religions. We teach with respect, patience and professionalism, and we are experienced in supporting neurodivergent learners where additional structure or clarity may be helpful. Everyone is treated fairly and held to the same high standards of safety and driving competence. The only practical requirement is that pupils must be able to communicate effectively in English, as all instruction and safety briefings are delivered in English.

Contact Details

Email: info@lernin.co.uk
Facebook: Lernin Driving School
Instagram: @lernindrivingschool

Driving Lesson Terms & Conditions

By booking lessons through Lernin Driving School or the TotalDrive App, you confirm that you have read, understood, and agreed to these Terms & Conditions.

  1. All instructors are self-employed and operate under the Lernin Driving School brand.

  2. Lernin Driving School is not liable for payments not made directly to Lernin Driving School.

  3. Pupils must be at least 17 years old.

  4. Pupils must hold a valid UK driving licence and provide a DVSA check code before their first lesson.

  5. Licence photos must bear a true likeness.

  6. Pupils must notify their instructor of new endorsements immediately.

Lesson Pricing as per date of these Terms & Conditions

All lessons are two hours in duration.

Manual Lessons are charged at £37 per hour (£74 per lesson).

Automatic Lessons are charged at £40 per hour (£80 per lesson).

. Any discounts applied are at the discretion of Lernin Limited and may be withdrawn at any time.

First Lesson Payment Policy

  • All new pupils must pay the full cost of their first lesson no later than 10 days in advance of the first lesson

  • This payment is non-refundable unless rescheduling with at least 5 days’ notice.

  • This payment secures the lesson slot.

Subsequent Lesson Payment Policy

  • Lessons must be paid for at least 36 hours in advance.

  • Lessons booked within 24 hours must be paid for within 30 minutes.

  • Lessons not paid on time may be cancelled automatically.

Payment Methods

  • Preferred: Bank Transfer (no fees)
    Starling Bank – Lernin Ltd
    Sort Code: 60-83-71
    Account Number: 42687000

  • Card payments: via TotalDrive App (app fees may apply) or directly (1.69% fee)

  • Cash is not accepted.

  • Digital receipts will be issued.

Lesson Duration & Scheduling

  • Lessons are a minimum of 2 hours.

  • Any duration changes must be agreed in advance. The full 2 hour rate applies

  • Any shortfall due to breakdowns/emergencies will be rescheduled at no time time loss to the student.

  • Instructors may rearrange lessons at short notice.

  • Lesson times are fixed and not changeable.

  • We do not conduct any lessons in The London Boroughs of Haringey, Enfield or Barnet. We do not conduct lessons in Walthamstow due to traffic density and road restrictions.

Cancellation Policy

  • Cancellations with less than 24 hours’ notice are charged in full.

  • First lesson payments are non-refundable without 5+ days’ notice.

Eyesight, Drugs & Safety

  • Pupils must pass the DVSA eyesight check. Occasional checks may be conducted during lessons to ensure compliance.

  • Lessons will be cancelled without refund if the eyesight check is failed.

  • Lessons will be cancelled if the pupil is suspected to be under the influence of drugs or alcohol.

  • Use of controlled substances will result in permanent termination of instruction.

Conduct, Liability & Test Use

  • Instruction follows the DVSA syllabus.

  • Lernin is not liable for pupil behaviour when unaccompanied.

  • Instructors are not liable for damage caused by pupil negligence.

  • Use of the car for tests must be agreed in advance.

  • Test day use of the car is charged at £150, including warm-up and insurance. No excess is payable for damage. 

  • Instructors reserve the right to refuse use of the vehicle for a test.

Test Centre Policy

  • Supported test centres: Chingford, Loughton, Wanstead (unless by agreement.) Lessons take place in these areas only. We do not conduct any lessons in The London Boroughs of Haringey, Enfield or Barnet. We do not conduct lessons in Walthamstow due to traffic density and road restrictions

  • Pupils must not add tests to the diary – they will be removed.

  • Car/instructor availability must be confirmed before booking.

  • Pupils are not under instruction during a test. DVSA examiners are observers and do not have to intervene to prevent damage occurring.

Driving Test Booking Policy

  • With your agreement, Lernin Driving School may book a driving test in your name at the standard DVSA rate (£62 weekdays / £75 evenings/weekends).

  • Full payment for the test must be made to Lernin Driving School in advance of booking.

  • Once booked, the test legally belongs to you (the named candidate), but all administration (cancellations, transfers, and refunds) must be managed by Lernin Driving School as the booking party. We reserve the right to amend your test booking for your benefit.

  • Booking a test does not guarantee the use of the school vehicle or instructor support for that test. This is subject to your instructor’s professional assessment of your readiness. You must pass a mock test prior to your DVSA practical test.

Driving Test Booking Administration Fee (Effective 27 October 2025)

Due to the continued shortage of DVSA driving test availability and the time required to secure suitable dates, Lernin Driving School operates a Driving Test Booking Assistance Service.

  • A £20 administration fee applies only once a driving test has been successfully secured on your behalf.

  • No specific date or time preferences can be requested due to the limited and unpredictable nature of DVSA test releases.

  • Once a test has been secured, any requested amendments (including date, time, or test centre changes) will incur an additional £10 administration fee per change.

  • This charge covers the instructor’s time spent actively monitoring the DVSA booking system — including early-morning checks and repeated attempts to secure suitable cancellations — which often takes place outside normal working hours.

This service is optional. Pupils who prefer to manage their own test bookings may do so directly via the official DVSA booking service.

Test Readiness

If you are not test-ready, your instructor may:
(a) Decline use of the vehicle for the booked test, or
(b) With your agreement, transfer the test to a later date to allow additional preparation.

If you do not agree to a transfer, you may still attend the test on the original date, but without use of the school vehicle or instructor support.

Test Cancellations & Refunds

  • If you choose to cancel your test outright, the DVSA refund will be issued to Lernin Driving School as the original booking party.

  • Lernin will refund you the test fee paid, minus a £10 administration charge, within 28 days of the DVSA refund being received.

  • If you request Lernin to transfer, amend, or rebook a test date after it has been secured, a £10 administration fee will apply per change.

  • If Lernin initially secured the test under the Driving Test Booking Assistance Service, the £20 securing fee remains payable regardless of any later cancellation or transfer.

  • No refunds are available if the DVSA refuse to issue a refund (e.g. cancellations within 10 working days).

Test Day Use of Vehicle

  • Use of the school vehicle for a driving test is charged at £150. This includes a pre-test warm-up, insurance, and instructor attendance at the test centre.

  • This fee is separate from the DVSA test fee.

  • Instructors reserve the right to refuse use of the vehicle for a test if the pupil is not deemed safe or test-ready.

DVSA Cancellations

  • If DVSA cancels a test with less than 10 working days’ notice, they may issue a refund.

  • In this case, the £150 test day fee will be converted to a 2-hour lesson rate.

  • Other scheduled lessons remain subject to the standard cancellation policy.

Lesson Gaps & Notifications

  • Pupils are notified via the app when lesson gaps arise.

  • Gaps are filled first-come, first-served.

  • Pupils must enable notifications. WhatsApp is backup only.

Gift Vouchers

  • No physical vouchers are issued.

  • Lesson credit can be purchased and applied to an account on request.

TotalDrive App Terms & Privacy

  • TotalDrive is third-party software, free for pupils.

  • Notifications are the pupil’s responsibility.

  • Lernin is not responsible for premium features.

Refund Policy

  • Refunds are available for unused lesson credit if a pupil discontinues training.

  • Refunds are processed within 28 days.

  • If a discount was used, refunds are based on standard hourly rates (£37 Manual / £40 Auto).

Complaints

  • Email info@lernin.co.uk with full details.

  • If an independent instructor was involved, further info may be required.

  • If unresolved, we will advise how to escalate externally.

Sexual Harassment & Inappropriate Conduct

  • All instructors are DBS-checked.

  • Allegations are investigated thoroughly.

  • Instructors may use physical contact to avoid collisions and will explain this protocol clearly.

Appeals

  • Appeals must be submitted within 10 working days.

  • We will respond with a decision or reasons.

  • If unresolved, an external review will be offered.

All rights reserved.

Lernin Driving School – Terms & Conditions (v1.8)

Last Updated: 16 September 2025

Rescinded on 20 October 2025 and updated with v1.9

About Us

Lernin Driving School is a trading name of Lernin Limited, a registered company in England (Company No. 15103586).

Personal data you provide to Lernin Driving School and/or your instructor may be used in accordance with our Privacy Policy, available on our website. Your details will not be forwarded without consent, except where required for integration with the TotalDrive app, which has its own privacy policy.

All instructors operate in accordance with DVSA standards. Instructors may be Approved Driving Instructors (ADIs) or trainees under supervision. All instructors are fully insured for tuition and public liability.

Contact Details
Email: info@lernin.co.uk
Facebook: Lernin Driving School
Instagram: @lernindrivingschool

Driving Lesson Terms & Conditions

By booking lessons through Lernin Driving School or the TotalDrive App, you confirm that you have read, understood, and agreed to these Terms & Conditions.

  • All instructors are self-employed and operate under the Lernin Driving School brand.

  • Lernin Driving School is not liable for payments not made directly to Lernin Driving School.

  • Pupils must be at least 17 years old.

  • Pupils must hold a valid UK driving licence and provide a DVSA check code before their first lesson.

  • Licence photos must bear a true likeness.

  • Pupils must notify their instructor of new endorsements immediately.

First Lesson Payment Policy

  • All new pupils must pay the full cost of their first lesson in advance.

  • This payment is non-refundable unless rescheduling with at least 5 days’ notice.

  • This confirms commitment and secures the lesson slot.

Subsequent Lesson Payment Policy

  • Lessons must be paid for at least 36 hours in advance.

  • Lessons booked within 24 hours must be paid for within 30 minutes.

  • Lessons not paid on time may be cancelled automatically.

Payment Methods

  • Preferred: Bank Transfer (no fees)
    Starling Bank – Lernin Ltd
    Sort Code: 60-83-71
    Account Number: 42687000

  • Card payments: via TotalDrive App (app fees may apply) or directly (1.6% fee)

  • Cash is not accepted.

  • Digital receipts will be issued.

Lesson Duration & Scheduling

  • Lessons are a minimum of 2 hours.

  • Duration must be agreed in advance.

  • Any shortfall due to breakdowns/emergencies will be rescheduled.

  • Instructors may rearrange lessons at short notice.

Cancellation Policy

  • Cancellations with less than 24 hours’ notice are charged in full.

  • First lesson payments are non-refundable without 5+ days’ notice.

Eyesight, Drugs & Safety

  • Pupils must pass the DVSA eyesight check. Random checks may be conducted.

  • Lessons will be cancelled without refund if the eyesight check is failed.

  • Lessons will be cancelled if the pupil is suspected to be under the influence of drugs or alcohol.

  • Use of controlled substances may result in permanent termination of instruction.

Conduct, Liability & Test Use

  • Instruction follows the DVSA syllabus.

  • Lernin is not liable for pupil behaviour when unaccompanied.

  • Instructors are not liable for damage caused by pupil negligence.

  • Use of the car for tests must be agreed in advance.

  • Test day use of the car is charged at £150, including warm-up and insurance.

  • Instructors reserve the right to refuse use of the vehicle for a test.

Test Centre Policy

  • Supported test centres: Chingford, Loughton, Wanstead (unless pre-agreed).

  • Pupils must not add tests to the diary – they will be removed.

  • Car/instructor availability must be confirmed before booking.

  • Pupils are not under instruction during a test. DVSA examiners are observers.

Driving Test Booking Policy

  • With your agreement, Lernin Driving School may book a driving test in your name at the standard DVSA rate (£62 weekdays / £75 evenings/weekends).

  • Full payment for the test must be made to Lernin Driving School in advance of booking.

  • Once booked, the test legally belongs to you (the named candidate), but all administration (cancellations, transfers, and refunds) must be managed by Lernin Driving School as the booking party.

  • Booking a test does not guarantee the use of the school vehicle or instructor support for that test. This is subject to your instructor’s professional assessment of your readiness.

Test Readiness

  • If you are not test-ready, your instructor may:

    • (a) Decline use of the vehicle for the booked test, or

    • (b) With your agreement, transfer the test to a later date to allow additional preparation.

  • If you do not agree to a transfer, you may still attend the test on the original date, but without use of the school vehicle or instructor support.

Test Cancellations & Refunds

  • If you choose to cancel your test outright, the DVSA refund will be issued to Lernin Driving School as the original booking party. Lernin will refund you the test fee paid, minus a £10 administration charge, within 28 days of the DVSA refund being received.

  • Transfers or reschedules agreed with your instructor do not attract an admin fee.

  • No refunds are available if DVSA refuse a refund (e.g. cancellation within 10 working days).

Test Day Use of Vehicle

  • Use of the school vehicle for a driving test is charged at £150. This includes a pre-test warm-up, insurance, and instructor attendance at the test centre.

  • This fee is separate from the DVSA test fee.

  • Instructors reserve the right to refuse use of the vehicle for a test if the pupil is not deemed safe or test-ready.

DVSA Cancellations

  • If DVSA cancels a test with less than 3 days’ notice, they may issue a refund.

  • In this case, the £150 test day fee is converted to a 2-hour lesson rate.

  • Other scheduled lessons remain subject to standard cancellation policy.

Lesson Gaps & Notifications

  • Pupils are notified via the app when lesson gaps arise.

  • Gaps are filled first-come, first-served.

  • Pupils must enable notifications. WhatsApp is backup only.

Gift Vouchers

  • No physical vouchers are issued.

  • Lesson credit can be purchased and applied to an account on request.

TotalDrive App Terms & Privacy

  • TotalDrive is third-party software, free for pupils.

  • Notifications are the pupil’s responsibility.

  • Lernin is not responsible for premium features.

Refund Policy

  • Refunds available for unused lesson credit if a pupil discontinues training.

  • Refunds processed within 28 days.

  • If a discount was used, refunds are based on standard hourly rates (£35 Manual / £38 Auto).

Complaints

  • Email info@lernin.co.uk with full details.

  • If an independent instructor was involved, further info may be required.

  • If unresolved, we will advise how to escalate externally.

Sexual Harassment & Inappropriate Conduct

  • All instructors are DBS-checked.

  • Allegations are investigated thoroughly.

  • Instructors may use physical contact to avoid collisions and will explain this protocol clearly.

Appeals

  • Appeals must be submitted within 10 working days.

  • We will respond with a decision or reasons.

  • If unresolved, an external review will be offered.

We Take the AG Out of LEARNING

All rights reserved.